Booking advice

Read these few lines to be sure to have the best experience with your Local Guide.


BOOKING STEPS

- Choose the Local you like by browsing the locals in the search engine.

- Contact the Local directly through the JohnnyBeGuide instant messaging indicating your preferred date and time. 

- Discuss all the details: what you would like to do, the schedule of your tour, the meeting point...Everything is customizable!

- Once agreed you will receive from the Local a booking summary with all the details. 

- Check everything is fine and send your final confirmation to the Local. “Well done, your booking is confirmed!”

- Meet now the Local and enjoy your tour!

- Pay directly the Local according the mean of payment you agreed together (see "price & payment" section).

- Let a review to share with other travellers your experience.


CONTACT ALL THE LOCALS YOU LIKE

You can contact different Locals at the same time and choose afterwards the best you like. You need to know that all Locals could not be available at your preferred date and time. So maximize your chance by contacting different ones.


DISCUSS AND CUSTOMIZE YOUR TOUR

Discuss and customize your tour with the Local through the instant messaging. Introduce yourself, ask the Local all the details you need and tell him what you would like to do. You can customize everything.


BOOKING AND PAYMENT

Make sure you agree everything with the Local before confirming your booking. The payment is done according to the own payment requirements of the Locals but we recommend both to travellers and Locals to make the payment directly when you meet. We will set up soon a secure online payment to facilitate the transactions.


CANCELLATION

Each Local decides for its own cancellation policy. If you need to cancel, make you sure you will did it on time and at the conditions you agreed with the local.

As the service is free without online payment and we need to guarantee a reliable and trustful service for both travellers and Locals, we reserve the right to limit your access of our service if we notice too much last minute cancellations or no shows.